PET GROOMING
Tired of calling? We have online booking and registering!
Existing Guests Login HERE to book Grooming appointments and Boarding reservations. Please use this link if you have ever groomed or boarded with us before, even if this is your first time using online booking.
If you are a new guest, please register online. You can do so below!
New Guests Register HERE (necessary before booking Grooming appointments and Boarding reservations.) Please use this link if this is your first time booking with us at any point.
*We do not offer cat grooming or mobile grooming at this time*
PET GROOMING
Pet grooming is a passion for us. Much like building a relationship with your stylist or barber, we love connecting with our visiting pets and learning more about their unique personalities during our time with them. Those are probably our favorite parts of the job! Plus, who wants their home bathroom to smell like "wet dog" for hours after a home groom? And, "Hooray!" to no more wrestling dogs into the tub alone! Ready for an upgrade from the big-box grooming salons? Come see us!
All of our grooming services have a turnaround time of approximately 4-6 hours. We will call you when your dog is finished. If you need to pick up at a specific time, please let us know at drop off. All of our grooming is currently by appointment only, which can be done online or by calling us. Prices vary based on breed, coat condition, style of cut, and behavior so please call us for the most accurate price range. *Please read additional policies below for important information on booking.
GROOMING PACKAGES
Troublesome hair and problem areas sometimes require the love that only we can provide. Let us love your pets! ...And their fur. At Townhouse Pet Care, we have two available grooming packages: Haircut & Bath or Bath & Brush. Both packages include specialized shampoos and conditioners, flea treatments, and hypoallergenic options to best suit your pet’s needs. We also have a selection of add-ons that can be added to each package if you choose. If you are unsure of which package best suits your needs, we would be happy to help if you reach out by phone.
Haircut & Bath - Our Pro Groomers specialize in breeds that require more complex cuts, shaving, or styling. Usually these breeds have longer hair, require facial trimming, and/or have curly hair that requires shaving over certain other areas of the body as well. Prices vary based on coat condition, style of cut, breed, and behavior.
Our Haircut & Bath includes: A haircut, full bath, facial wash, brush out, ear cleaning, hygienic expression, and a nail trim.
Bath & Brush: Our House Groomers specialize in caring for dogs with shorter hair but who require all the same other basic grooming maintenance needs as their more complex furry friends. Prices vary based on coat condition, breed, and behavior.
Our Bath & Brush Includes: a full bath, facial wash, brush out, ear cleaning, hygienic expression, nail trim, and feet/feather trimming (if required for their breed).
A-La-Carte Services: Our House Groomers also offer singular services for the pet that may just need some maintenance. These services are offered Wednesday through Saturdays in the afternoons, and you may select a maximum of three per appointment.
Service Options for dogs include: nail trim, hygienic expression, ear clean, tooth brush, ear pluck, eyebrow trim, feet trim, feather trim, tail trim, paw trim, pad scoop, sanitary trim.
Service Options for cats include: nail trim.
For more information and to be directed to our Dog Grooming Page, click HERE
Additional Policies
Grooming No-Show/Late Policy: Due to high demand for appointments, a grooming appointment is considered a no-show and cancelled if they do not arrive within 15 minutes of the originally scheduled time. For professional grooms that are a no-show, we will require a $20 deposit in order to book the next groom. This deposit will apply toward the next groom, but is non-refundable in the event of another no-show. An A-La-Carte service is considered a no-show and cancelled if they do not arrive within five minutes of the originally scheduled time.
Aggression/Bite Policy: If a pet shows significant human-aggression or bites a team member, we will notify the owner immediately and may request immediate pick up from either grooming or boarding. Owner will be responsible for all boarding/grooming services rendered up until that point. We reserve the right to refuse future service for the safety of the team and pet.
Matting Policy: If a dog is found to be extremely matted and needing to be shaved close to the skin, very short, or an otherwise drastic change, we will describe this to owner at check in. We will then confirm once more after dog has been evaluated, by calling the owner and explaining the exact length it will be shaved to, what parts of the body, etc.
Flea Policy: We do not require pets to be on flea preventative, however if we find fleas at any point we have the right to treat the pet at our discretion and the owners’ cost. We will make every attempt to reach the owner, but in the event we cannot, we will use either a flea shampoo of our choosing or a Capstar flea pill. The pet will be isolated from other pets while in our care until fleas are resolved.
If we notice any concerns with your pets' health condition we will be sure to let you know. Whether your pet just needs a basic groom, or is a tangled mess, has sensitive skin, needs flea treatment, or got into something really smelly, we have a variety of shampoos, conditioners, and treatments designed to meet the specific grooming needs of your pet(s).
